New Support Platform - Featurebase

We've upgraded our support experience by switching from HelpScout to Featurebase - a modern platform for support, feedback, and feature requests.

What's New

• In-app support widget - Get help without leaving the Rize dashboard
• Multiple contact options - Choose between Support, Feature Request, or Bug Report
• Public roadmap - See what's planned, in progress, and recently shipped
• Vote on features - Upvote the features you want to see built next

How to Access

In-App Widget: Click the help button in the bottom-right corner of your Rize dashboard to open the support widget.

Public Portal: Visit rize.featurebase.app to browse the roadmap, submit ideas, and track your requests.

Why Featurebase?

Featurebase gives us a better way to:

• Track and prioritize feature requests from the community
• Keep you updated on the status of your requests
• Share our roadmap publicly so you know what's coming
• Collect structured feedback to improve Rize faster

Your Feedback Matters

We read every piece of feedback. If you have ideas for how to make Rize better, we'd love to hear from you:

Visit Featurebase Portal